# Microsoft - [Microsoft 365 User Guides](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides.md) - [Microsoft 365 Desktop App (Office Suite) Installation](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/microsoft-365-desktop-app-office-suite-installation.md): This page will outline instructions for how you can download the Microsoft 365 apps (Office suite) to your PC. - [User Guide to Enable Multi-Factor Authentication (MFA) in Microsoft 365](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/user-guide-to-enable-multi-factor-authentication-mfa-in-microsoft-365.md): Setting up Microsoft 365 Multi-Factor Authentication (MFA) bolsters security by requiring an additional layer of verification, safeguarding your account from hackers and unauthorized access. - [Accessing Voicemail in Microsoft Teams Phone System](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/accessing-voicemail-in-microsoft-teams-phone-system.md): These instructions will help you check your voicemail for both your own account and shared/Team accounts. - [Setting up a YubiKey (Hardware/MFA Token) with Microsoft 365](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/setting-up-a-yubikey-hardware-mfa-token-with-microsoft-365.md) - [Accessing a Shared Mailbox in Microsoft Outlook](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/accessing-a-shared-mailbox-in-microsoft-outlook.md): This guide shows you how to open a shared mailbox in both the Outlook Web App (OWA) and the Outlook Desktop App. Shared mailboxes let teams read and respond to emails from a common email address. - [Managing Mail in Outlook (Microsoft 365)](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/managing-mail-in-outlook-microsoft-365.md): A practical guide for managing email in Microsoft Outlook for nonprofit staff and volunteers. - [Managing OneDrive Files](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/managing-onedrive-files.md) - [How to Update Your Microsoft 365 Password](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/how-to-update-your-microsoft-365-password.md): Sometimes you’ll need to update your Microsoft 365 password—either because it expired or you just want a new one. - [Microsoft 365 Nonprofit Setup](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup.md) - [How to Apply for FREE Nonprofit Microsoft 365 Services](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/how-to-apply-for-free-nonprofit-microsoft-365-services.md): In this article, we'll review how nonprofits can apply for the free Microsoft 365 offering. To review the benefits for this program, please see our Nonprofit Tech Toolkit. - [Configure Microsoft 365 for Nonprofit](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/configure-microsoft-365-for-nonprofit.md): This page will outline the first steps and best settings for configuring Microsoft 365 for your nonprofit. - [How to Claim $2000 in Annual Azure Credits for Your Nonprofit](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/how-to-claim-usd2000-in-annual-azure-credits-for-your-nonprofit.md) - [Nonprofit Admin Guide to Enforcing MFA in Microsoft 365](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/nonprofit-admin-guide-to-enforcing-mfa-in-microsoft-365.md): MFA is a critical component of cloud services that helps keep your org safe. Admins can enable it for Microsoft 365 with ease using this guide. - [Configure Microsoft Defender for Endpoint for Nonprofit (Antivirus)](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/configure-microsoft-defender-for-endpoint-for-nonprofit-antivirus.md): This document will show you how to configure the Endpoint Protection solution Microsoft Defender for your nonprofit. - [Managing Nonprofit Licenses in the Microsoft 365 Admin Center](https://learn.goodhearttech.org/microsoft/microsoft-365-nonprofit-setup/managing-nonprofit-licenses-in-the-microsoft-365-admin-center.md) - [Windows Guides](https://learn.goodhearttech.org/microsoft/windows-guides.md) - [How to Check if You’re Running Windows 10 or 11](https://learn.goodhearttech.org/microsoft/windows-guides/how-to-check-if-youre-running-windows-10-or-11.md): Knowing which version of Windows your computer is running helps you understand what updates and features are available—and whether you need to upgrade. - [Upgrading to Windows 11](https://learn.goodhearttech.org/microsoft/windows-guides/upgrading-to-windows-11.md) - [How to Check for Windows Updates](https://learn.goodhearttech.org/microsoft/windows-guides/how-to-check-for-windows-updates.md): Keeping your computer up to date is one of the easiest ways to stay secure and avoid problems. Windows Updates provide important security fixes, performance improvements, and new features. - [How to Find Your Computer’s Name (Hostname)](https://learn.goodhearttech.org/microsoft/windows-guides/how-to-find-your-computers-name-hostname.md): Sometimes, support staff may ask you for your computer’s name (also called the hostname). This is how your computer is identified on a network. Here are a few easy ways to find it. - [How to Use Clipboard History in Windows](https://learn.goodhearttech.org/microsoft/windows-guides/how-to-use-clipboard-history-in-windows.md): Clipboard history lets you paste things you copied earlier. Turn it on with Win + V, then use Win + V any time to pick an older clipboard item. - [Bypassing Microsoft Account Requirement in Windows 11](https://learn.goodhearttech.org/microsoft/windows-guides/bypassing-microsoft-account-requirement-in-windows-11.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://learn.goodhearttech.org/microsoft.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.