> For the complete documentation index, see [llms.txt](https://learn.goodhearttech.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.goodhearttech.org/microsoft/microsoft-365-user-guides/accessing-voicemail-in-microsoft-teams-phone-system.md).

# Accessing Voicemail in Microsoft Teams Phone System

## Accessing Your Voicemail

This is how to check voicemail on your own account and number.

1. Open the Microsoft Teams app.
2. In the left sidebar, click on the Calls icon (it looks like a telephone handset).
3. In the Calls section, you’ll see a Voicemail tab. Click on it.
4. Here, you’ll see a list of your voicemail messages. To listen to a voicemail, click on the specific message you want to hear.
5. There should be a play button for each voicemail message. [Click on it to listen](https://answers.microsoft.com/en-us/msteams/forum/all/how-can-i-listen-to-the-voicemail-in-ms-teams/8050b2d9-5acd-44c0-a808-4bd74ceb80d6)[1](https://answers.microsoft.com/en-us/msteams/forum/all/how-can-i-listen-to-the-voicemail-in-ms-teams/8050b2d9-5acd-44c0-a808-4bd74ceb80d6).

## Accessing Shared Voicemail (Microsoft 365 Team)

This is required if you use a shared voicemail account or a Microsoft 365 group.


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